Why payment protection matters to us
Trust between a student and a tutor is the foundation of a successful booking experience. We want you to be confident your money is handled carefully before you decide to pay.
Payment protection
Last updated: 2026-10-06
Trust between a student and a tutor is the foundation of a successful booking experience. We want you to be confident your money is handled carefully before you decide to pay.
Full clarity on the amount due before any booking is confirmed, with no hidden fees.
Your funds are held securely until the lesson is confirmed delivered, instead of being transferred immediately with no safeguards.
A clear path to report a lesson that wasn't delivered as agreed, with a fair review from the administration.
Every payment is tied to a specific booking and an academically verified tutor profile only.
No real payment is processed on the platform right now, so there is no money actually being protected at this stage.
Any specific amounts or timeframes (such as a refund window) will be clearly stated in the detailed terms when payment launches, not before.
Email us at support@tutorbridgepro.com for any question about this policy.