FAQs
Frequently asked questions
Direct answers about what's actually working on TutorBridgePro today, and what's still being finalized.
How does the platform verify tutors' identity and qualifications?
No tutor appears in search results before the administration reviews their academic verification and approves their completed public profile.
Can I book a lesson or pay right now?
A student can send a booking request to a published tutor with a clear price, duration and requested time snapshot. The lesson is not confirmed and no payment is collected until the tutor approves and the approved scheduling and payment connections are ready.
What happens if a tutor edits their public profile after publishing it?
The current published profile stays visible to students exactly as it is, until the administration reviews and approves the new update. A published profile never disappears mid-review.
Is my email address shown publicly?
No, never. Your email is never shown to anyone besides you and the administration, whether you're a student or a tutor.
How does Support Gaza work?
It is enabled by self-declaration only at registration ("I am a student from Gaza or displaced from it"), with no proof documents required.
What languages are available on the platform?
Arabic (right-to-left) is the default language, and English is fully available through the language switcher.
Why do you use "Lesson" instead of "Course", and "Tutor" instead of "Coach"?
These are the officially approved terms for the platform, matching "حصة" and "معلم" in Arabic.
How do I reach the support team?
Email us directly at support@tutorbridgepro.com, or use the Contact Us page.
Didn't find your answer?
Our support team is ready to help with anything else.